Shipping policy
Shipping Policy
Processing Time
All orders are processed within 24 to 48 business hours after purchase confirmation.
Delivery Time
The estimated delivery time is 2 to 7 business days, depending on the destination location and the availability of transportation services in the area.
Free Shipping
We offer free shipping nationwide on all orders.
Cash on Delivery
We offer a Cash on Delivery (COD) payment option, allowing customers to pay for their order upon delivery to the provided address.
Order Tracking
Once your order has been shipped, our customer support team may provide shipping status information when tracking details become available.
Delivery Address
Customers are responsible for providing a correct and complete delivery address. Incorrect or incomplete information that prevents delivery may result in delays or additional costs.
Delivery Attempts
The shipping carrier will make the applicable delivery attempts. If the customer is unavailable to receive the order, delivery may be rescheduled according to the carrier’s policies.
Damaged or Incorrect Products
If you receive a damaged product or an item different from what you ordered, please contact our customer support team within 48 hours of receiving your order so we can review the issue and provide an appropriate solution.
Contact
If you have any questions or concerns regarding your shipment, please contact our customer support team and we will be happy to assist you.